Terms and Conditions

If you are not satisfied with your software purchase, McAfee Protection has a 30 day from date of purchase refund policy.

To initiate a refund request for your software order please contact McAfee Protection Support. Once we have received your request, a Letter of Destruction (LOD) document will be emailed to you. You must print, complete, and sign our LOD and fax it back to us. The date automatically stamped on the faxed LOD will be the basis for meeting the 30-day refund requirement.

Please note that shipping and handling charges on backup CDs are non-refundable.

I have read and agree to the Terms and Conditions of any Rebate that is included with this order.

Monthly Subscription

When you purchase McAfee software as a monthly subscription you will be charged once a month at your subscription rate. These monthly subscription charges are not refundable. You may cancel your subscription at any time. However, cancelations prior to one year will incur an early termination fee of $39.99.

Disputed Charge Policy

Credit card charge disputes are costly for merchants, and will not be tolerated by McAfee Protection. Customers seeking refunds or assistance are required to contact McAfee Protection. Customers who fail to contact us before disputing a charge with their credit card company will be billed for all fees and costs associated with resolving their disputed charge. McAfee Protection reserves the right to take any action required to collect these charges, including turning the bill over to a collection agency.

Contact McAfee Protection Support.